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How to measure what your agent delivers

Conversations, meetings, funnel and the questions visitors ask, all in the console.

5 min · 4 steps · Updated 21 October 2026

1

Start with the Overview

In the console: Overview

Visitors engaged, chats, voice conversations, rooms opened and leads captured, for the last 7, 30 or 90 days.

Start with the Overview

The Chambre console, shown with an example account.

2

Find where visitors drop off

In the console: Analytics › Conversion funnel

See how many visitors start a conversation, open a room and send a lead form, and where to improve.

Find where visitors drop off

The Chambre console, shown with an example account.

3

Learn what they ask about

In the console: Analytics › What visitors ask about

The topics of visitors' questions show what to add to your knowledge and which rooms to improve.

Learn what they ask about

The Chambre console, shown with an example account.

4

Turn it into pipeline

In the console: Leads

Every lead with its source and transcript. Send them to your CRM to track meetings and pipeline through to revenue.

Turn it into pipeline

The Chambre console, shown with an example account.

Keep going

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